Certificate in Cabin Crew and Hospitality



Inclusive of lunch, refreshment, accommodation and transportation.

This course is designed for fresh school leavers and individuals (including foreign nationals) looking for a career in the cabin crew and hospitality industry.

Duration Program : 10 Days

Entry Requirement :Qualification

  1. Minimum SPM or equivalent with a Pass in Bahasa Malaysia & English OR EQUIVALENT
  2. Malaysia Unified Examination Certificate

Training: Conducted by Highly Experienced Trainers with more than 20 years of individual training experience.

  1. Malaysia Airlines and Fly Global
  2. Front line customer service industries


KLIA Professional and Management College, Laman Korporat PNB, Persiaran Seriemas 3, Kota Seriemas, 71800 Nilai Negeri Sembilan

Course Content:

  1. Personal image and grooming
  2. Introduction to Aviation
  3. Roles and responsibilities in the service industry
  4. Basic food and beverage
  5. Customer care
  6. Effective communication
  7. Writing effective resume
  8. Do’s and don’ts when attending job interviews
  9. Emergency procedure
  10. Aviation English

Course Objective

At the end of the course you will be able to:

  1. Have a hands on training in field of aviation
  2. Be aware of the importance of projecting proper grooming, deportment and social etiquette during any customer interaction
  3. Have a basic understanding of food and beverage
  4. Understand the importance of providing consistently excellent customer service every time
  5. Develop self-confidence and be able to communicate effectively and confidently
  6. Prepare effective resumes for job interview

Register Now! Call/WhatsApp – Limited Seat

Contact person:

01136503650 & 0122640448

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